Customer Testimonials
Mark Kline helped with everything and was a pleasure to do business with. Anyone who comes to this dealership look for Mark!
Very professional the service advisor RYAN TILLOTSON thank you for your services
My Service appointment went extremely well, from checking in with my Service Advisor to getting a loaner to picking up my car when the service was completed.
Great experience today at New Country BMW. John is the best!
Worked with Julius at New Country BMW. The experience was quick and seamless and he was a pleasure to do business with. I would absolutely buy from Julius and this dealership again.
Ericka was my service rep she was great she communicated throughout the entire service process. Jose was great with assigning a loaner car quickly and professionally. Great group at New Country BMW
Excellent customer service. John, the service advisor/manager went over and above expectations. Jose, in the the loaner vehicle department was also very prompt, accommodating and polite. Very difficult to find such good staff these days.
This is an easy process. Drop off my car, get a shuttle to my home, and shuttle back to the dealership for pickup. Work was done quickly and without issue in time for dinner. Lol. Very simple.
It was very easy to bring my car in, have it serviced and make it to work on time. Everyone was very helpful and polite. The service department goes out of there way to accommodate your needs. Thank you!
Great experience. Friendly staff. Love that they took a video of the inspection and sent it to me in real time. Easy in and out. 5 stars!
Excellent work and services
Wide range of appointment options Pleasant staff; excellent service Excellent coffee and snack options while waiting
Pretty smooth Samy and Marco they were amazing and very helpful smooth sale thank you.
Always great customer service
Kurt is very knowledgeable and kept me up to date throughout the process.
Service is excellent. New Country keeps me up to date on what my car needs to keep it in top running condition. Service advisors and technicians are professional.
Seemless transaction in a car purchase/trade. Samy and Marco were very professional and made sure every detail was attended to: car detailed all necessary paperwork done in a timely manner, loaner quickly given when issue w DMV. Drove my car to me when registration was finalized .. no complaints, a pleasure to do business with. Thanks!
Loved getting my service done! I was able to drop my car off early, receive a video of the technician showing what he found regarding my concerns, and overall quality customer service. My many thanks to the team and I’ll definitely continue trusting them with my vehicle.
The issue was diagnosed and repaired professionally and in a timely manner. I appreciate the excellent communication with Erica.
Excellent customer service. 5 stars 🌟 out of 5
Great experience working with the Client Advisor/Sales Representative Michael and the Finance Managers Staci and Marco. They answered all my questions and never used any pushy sales tactics throughout the process. Positive experience from the order to delivery. Would do business with New Country BMW again!
The folks at New Country did a masterful job, not only in performing a complex assessment of a potentially serious issue with the engine of my car, but also educated me on the method and results of the job performed.
Very amicable greeting Great service Attendee was helpful above and beyond with my service Very pleased with visit
We had a great experience purchasing our X4. Mark Kline was very attentive and helped us though all the details and options we wanted n the car. He was a fantastic support for us - we asked a lot of questions and required much attention.Thank you.
Great experience buying a BMW X5 at New County Motors. Thanks Mark.
The service department is very professional and obviously focused on customer service. They let you know if a service is not necessary and they troubleshoot any upcoming issues. Thanks a million RYAN!Excellent job.
Samy in Sales was amazing! He made the process enjoyable and went above and beyond for the customer! I highly recommend him and the dealership. If you want to buy a BMW see Samy as he is thorough, patient and trustworthy.
Manesha gave us outstanding customer service. Thank you!
I had a wonderful experience purchasing my BMW X3 from New Country BMW. Everyone there is so knowledgeable and extremely helpful. It was a very smooth process. I highly recommend them to anyone that is in the market for a new or used BMW!
Michael and Marcus were phenomenal. Stellar customer service! Would absolutely buy here again! Thank you, wonderful team!
Bought a 2015 BMW X5 from this dealership. I couldn’t be more happy with more purchase. From the sales rep to the finance and the product specialist, all of them were tremendous. Highly knowledgeable, courteous and professional. Best experience I have ever had at a dealership. Can’t forget the vehicle, even though it was a 2015, it looks brand new.
Excellent service. When I came to pick up birds had left a mess on my car and they put it through the wash again!!
Excellent experience, no complaints!!!
The experience was extremely efficient and all individual settings were restored to the driver specifications. The waiting area was spacious and quiet despite others being present. Very well done…Thank You!
Great experience overall, absolutely no complaints. Make you feel like family.
Justin and his team are the best! I’m thrilled with my x1!
Ericka was awesome. She was on point with everything.
The service department is very professional and obviously focused on customer service. They let you know if a service is not necessary and they troubleshoot any upcoming issues. I took the shuttle back to my office with no fuss or trouble. Excellent review!
The parts sections needs more people.
What a great experience in purchasing a new car when buying anything these days can be a challenge. Karim and the entire staff were friendly, fair and honest. It was a pleasure working with them.
Great service and great communication throughout the process
I was pleased with the service today. Thank you
Mark was hands down the best part about this dealership! Made it the most welcoming and easiest transaction ever!! Anyone who comes to this dealership look for Mark and Marco! Helped with everything and were so patient!
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