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Service Center

Welcome to Our Service Department

At New Country BMW, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

Getting voice-mail?

We are sorry, but at peak times of the day we get very busy and it can be tough for us to answer all incoming phone calls.  For this reason we do use voice mail, but we understand that we need to return you call promptly.

To save time when making an appointment, you can also contact our BMW Service Appointment Coordinator at (860) 240-7878


Service Director Bill Phelan is also available at (860) 240-7836 or email bphelan@newcountry.com

We will always do our best to get back to you quickly and very much want to give you the service you deserve.

Hours

  • Monday: 7:00 am to 6:00 pm
  • Tuesday: 7:00 am to 6:00 pm
  • Wednesday: 7:00 am to 6:00 pm
  • Thursday: 7:00 am to 6:00 pm
  • Friday: 7:00 am to 6:00 pm
  • Saturday: 8:00 am to 1:00 pm
  • Sunday: Closed

Contact Information

New Country BMW

One Weston Park Road

Hartford, CT 06120
sales Sales:
(866) 498-7471
service Service:
(877) 438-3052
fax Appointments:
(866) 798-2605

Service Department News & Events

New Car Wash Machine Installed

On December 2nd 09 we installed a brand spankin' new all cloth car wash machine.  We said goodbye to our former car wash, which had serviced valiantly for two decades plus.  This new washer wasn't inexpensive, but boy is it a beauty. Made in Minnesota, it has softer cloths, higher pressure water and soap jets and a better rinse cycle.  We've also found a way to clean the brake dust from your wheels.  A clean BMW is a happy BMW, and we're pleased to have been able to make this investment keep your BMW sleek and shiny.
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New Country BMW takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.